Terms & Conditions for Wallet Steps
Our Terms & Conditions explain who may hold an account, which details must remain accurate, and how we handle a request to correct or close access. Where local law permits, you must use your own account and payment source; DANA, OVO, GoPay, QRIS, bank transfer and
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virtual account records may be checked against the account details you submit. A mismatch can place a transaction on hold while we confirm ownership. The same rules apply whether you open the lobby on an Android phone, iPhone or desktop browser. Jakarta customers and customers elsewhere
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in Indonesia receive the same policy wording, with eligibility depending on local law. If a clause changes, we place the updated wording on this page and may ask you to accept it before continuing.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.